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   Shopping Cart Frequently Asked Questions
 

What exactly does your shopping cart software do?

Our "Precision Cart" shopping cart software is an online web store builder that makes it easy to display your catalog if items for sale on your web site. You can easily have online storefronts of up to 25,000 items. To view a simple demo click here. To test the administration demo click here. [Password: Default]

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How do I get started?

1. First you will have to get an Precision Web Hosting account which gives you access to our "Precision Cart" shopping cart software.

2. We'll send you the passwords and other information you'll need to access your shopping cart and publish your site to our servers.

3. Add the items you want to sell to the shopping cart from the shop/owner module. As you add them to your inventory, they immediately appear in your shop (normally at your-actual-domain.com/shop).

4. Using any popular website design software, create the pages that will make up the body of your site; from those pages you will then link to the shopping cart to allow shoppers to purchase from your site. For more information on this, see the section below on integrating the shopping cart with your site.

5. Credit Card Processing: For offline processing you can use any credit card merchant account provider. You would view the orders securely from the shop administration, and then enter them into your credit card terminal.

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How do set up my shopping cart?

1. Go to the shop owner's panel (please see your Web Site Settings email for the specific URL)

2. Log in and click on the General Settings button.

3. Click here to see the descriptions of the specific sections.

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How do I add items to my shopping cart?

Click here of specific instructions on adding items to the shopping cart.

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How do I integrate the shopping cart with my site?

Integrating the shop with your site is basically a matter of filling out your information from the shopping cart admin page which would be at: www.your-actual-domain.com/shop/owner/

Just click on each of the buttons and fill in the information required; one of the buttons is the inventory button where you'll need to add each of your items to the shop inventory of items for sale.

Once you have the shop set up, all you need to do is link to the shop from the pages on your site. You can link to either:
1. The shop main entrance at http://www.your-actual-domain.com/shop/
2. A shop category
3. An individual item within the shop
4. Or, you can use the HTML displayed by the shop to put the item forms on regular HTML pages that you would create using web design software.

The help information on linking to the shop is at: http://precisionweb.net/shopping_cart_FAQ.htm#Linking

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How do I link from a page on my site to the shopping cart?

You can link into the shopping cart a few different ways:
[Note: make sure to NOT include the cart id "..." in your links]

1. Link to the whole cart by linking to the main shop url.
a.) Use the shopping cart's online admin interface to configure the cart with the categories and item data that you want.
b.) Make a link from your static pages to the shopping cart main entrance.
For example, "Click here to go to our online catalog" with the hyperlink something like http://your-actual-domain.com/shop/

For example: Click here to view our online catalog.

2. Or, link to a shop category. For ease of use, the exact link HTML is shown by simply clicking on the "Show" button within the inventory section of the shop owner module.

For example, the following link takes you to the demo shop denim category: http://demoshop.precisionweb.net/shop/index.php?cat=9

Click Here For Denim

3. Or, link to a shop item. For ease of use, the exact link HTML is shown by simply clicking on the "Show" button within the inventory section of the shop owner module.

To see what the link would be to a specific item you would:
b. Click the "Setup Inventory" button.
c. Click the "Edit" button next to the item that you want to link to.
d. Near the top of the inventory_edit.php page there is a "Linking To This Item" section, click the drop down menu and change the selection from "Linking to this Category" to "Linking to this Item",
e. Click the Show button at the right. That will display the link to the item.
f. Copy that url.

For example, the following link takes displays the Cotton Shirt item [item 16]:
http://demoshop.precisionweb.net/shop/index.php?itemid=16

Click Here For Cotton Shirt

4. Or, insert the "Add To Cart" HTML directly into your regular HTML pages. The exact form HTML is shown by simply clicking on the "Show" button within the inventory section of the shop owner module.

The steps are:

1. Set up an item from the shop/owner Inventory Setup area.
2. Once it is set up, look near the top of that Inventory Setup/Edit Item page; there is a drop down list and a Show button.
3. Select "HTML to Display this item" from the drop down list.
4. Click the Show button.
5. Copy that HTML and insert it into the page you are creating.

 

For example, the form below adds the Cotton Shirt item (item 16) to the cart of items you are buying:

 

$210.99
Size:
Lining:

 

 

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If I have my own real time credit card processing merchant account will it work the Precision Web shopping cart?

A. Currently our shopping cart will work with the online credit card processing systems from:
1. Authorize.net
$149.00 setup
$29.95 a month gateway fee
$0.35 per transaction plus 2.39%
$0.95 per eCheck transaction

2. CardService International [Using their Linkpoint HTML/Basic interface only].

3. ECHO Online (Low cost solution)

4. Transact-Secure

5. WorldPay.com Junionr Select

6. VeriSign's Payflow Link System

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CardService International Linkpoint Basic Interface- How do I set up my shopping cart to work with it?

1.) Simply click on the General Settings button from your shop/owner page, scroll down to the "Checkout Type" section, and select "Use Linkpoint" from the drop down menu.

2.) In the "Credit Card System Username" field, type in your LinkPoint store number.

The following changes will have to be made from the LinkPoint admin
interface [HLPADMIN] at
https://secure.linkpt.net/admin/xxxxxx/hlpadmin
where you would replace the xxxxxx in the url above with your acount linkpoint shop number.


3. Set Order Submission Form URL to the correct url from below. Make sure to substitute the actual raq number for the XX, You can also add more than one separated by a space:
https://raqXX.secure-access.net/shop/checkout_lp.php


4. Set "Thank You" Page URL to the url below but make sure to replace the XX with the actual number of the raq you are on.
https://raqXX.secure-access.net/shop/finished_secure.php
[replaced with the appropriate shop URL].

Enable "Check here if this url is a CGI script" and enable "Check if you
wish to automatically display specified URL after the LinkPoint HTML receipt
page"

5. Set "Sorry" Page to the url below but make sure to replace the XX with the actual number of the raq you are on.
https://raqXX.secure-access.net/shop/finished_secure.php
[replaced with the appropriate shop URL].

Enable "Check here if this url is a CGI script" and enable "Check if you
wish to automatically display specified URL after the LinkPoint HTML receipt
page"

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How do I set up my shopping cart to work with my Authorizenet credit card processing account?

To change over to the authorize.net AIM method the steps would be:

 

1. From your shop/owner General Settings page you should select

"Authorize.net (AIM)" method and also enter in your authorize.net

password in the field provided below that.

 

2. It should work without any changes to your Authorize.net account;

if it does not then from your Authorize.net account you need to:

a. Delete your Relay Response urls

b. Delete the Valid Referrer urls

c. Select Password required option

 

3. Place a test order to make sure it works.

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How do I set up my shopping cart to work with my Verisign Payflow credit card processing account?

1. Click on the General Settings button from your shop/owner page, scroll down to the "Checkout Type" section, and select "Use Payflow" from the drop down menu.

2. Leave the "Checkout script" field blank.

3. In the "Credit Card System Username" field, type in your Payflow username.

4. In the Verisign Partner ID field, type in the partner ID that your credit card processor has supplied you with: E.g. WFB

5. Log in to your Payflow account(https://manager.verisign.com/login/login.cfm).

  • a. Click on the "Account Info" link near the upper left of your screen.
  • b. The page that it takes you to will have links at the left. Click on each
    one of those links and fill in the information as desired. One of the links
    is titled "Payflow Link Info", click on that link.
  • c. On the Payflow Link Info page there are many options that you can set as
    desired. Below are the ones that need to be set specifically so that
    the shopping cart and Payflow will work together properly. Also, make sure to not set any fields as required, the shopping cart itself will set the necessary fields as required.

6. Set the return URL method to "Link"

7. Set the return URL to http://your-actual-domain.com/ where you would substitute
your actual domain name for your-actual-domain.com.

8. Enable the Silent Post URL and set it to https://raqXX.secure-access.net/shop/finished.php where you would substitute(where raqXX is the raq number your site is hosted on. You can find this raq number by going through the checkout process to the page where you enter your credit card information. You will see in the address bar the secure server address)
.

Click Here for a screen shot of the Payflow page.

9. Make the Name, Address, City, State, Zip, Country, Phone, and Email
fields required by placing a check mark in the boxes next to each.

10. Set the "Transaction Process Type" to "Live".

11. Under the Email Options section, set "Email receipt to customer" to
"No"

12. Set the "AVS" to "Medium" or "Full"

 

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PayPal: How do I set up my shopping cart to accept payments by PayPal?

1. Sign up for a PayPal business account at http://www.paypal.com
[Your PayPal email address must match your shopping cart's order email address].

2. Log into your shop administration at http://your-actual-domain.com/shop/owner/

3. Click on the General Settings button from your shop/owner page, scroll down to the "Checkout Type" section, and select "Use PayPal" from the drop down menu.

4. Leave the "Checkout script" field blank.

5. In the "Credit Card System Username" field, type in your PayPal email address.

 

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Where do I get my merchant account for offline processing?

If you have a regular storefront for your business then you probably already have a credit card terminal and merchant account. You can use your existing merchant account and enter in the credit card information offline.
You can get a virtual terminal from: Authorize.net:

To learn more about the Authorize.net Integrated Payment Service and to apply for an account, Click Here


$149.00 setup
$29.95 a month gateway fee
$0.35 per transaction plus 2.39%
$0.95 per eCheck transaction

For offline processing, you of course may use any credit card / merchant account provider you like.

 

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When my customers go to the checkout what happens to their order from there?

If you have set the shopping cart checkout to use a real time credit card processing provider, then when your customer goes to the check out their order will be transferred to the processors secure server. The customer will input their billing information for processing, verification and payment. It will automatically be deposited into your bank account. Both you and the customer will automatically receive a confirmation of the order.
If you are not using a real time credit card processing provider, you will receive a notification that an order has been placed; then you will log into your shop/owner module and click on the "View Pending Orders" button to securely view the order information using SSL security. The customer will receive email verification of the order also.

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Does the Precision Cart allow for sales tax?

Yes. Your shop can be configured to automatically add sales tax to orders placed from any specific state. Individual states can have different sales tax percentages.

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How do I add a custom header and footer to my shopping cart?

1. Create a page that has the appearance you desire.

2. Copy the HTML from the top part of the page.

3. Log into your shop/owner page and paste the HTML that you have copied into the "Custom HTML Header" field.

4. Repeat the steps above for the page footer.

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How do I import data into my shopping cart?

The easiest way to do create an importable file is to:

1. Open up Microsoft Excel [or any other popular database or spreadsheet software].

2. Create a file containing your items. The field order for each item/line is:
SKU Category Parent Category Description Image Name Price Custom Quantity Shipping Weight Options

3. Save the file as a tab delimited text file.
Click here for an example file.

4. If you would like any items to be placed in subcategories, create those subcategories from your shop/owner Inventory Settings area before proceeding with the item import.

5. Log into the shop/owner control panel of your shop, and click on the import inventory button. Browse to the file on your local hard drive, upload, preview, and import it. Some browsers will try to send the file as an HTML type file; this will cause an error. If you get the "wrong file type" error, then FTP the file (in ASCII mode) to your site and specify the url to import it from.

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How do I create a drop down list for an item?

1. Log into your shop administration at http://your-actual-domain.com/shop/owner/

2. Click the Setup Inventory button and then click the 'edit' button to the right of the item you wish to edit.

3. In the "shop inventory editor" scroll down to the 'Create Drop Down' section of the page. Under the Create Drop Down Lists description section enter the name you wish the drop down to
be known by and click 'add'. E.g. Color (This name will be displayed to the left of the actual list of drop down choices.)

4. Now, scroll down to the 'Options for the drop down lists' section. In the description field enter the first choice you want to have in the drop down list then fill in the fields to the right of the description, including the "level" field, you will need to choose the name of the drop down you created in step 3. Click on the 'Add' button to the right. Add all the options you want for this dropdown.

5. If you have more than 1 drop down, repeat steps 3 and 4.

 

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How do I Import customer data into QuickBooks?

The new Precision Cart allows you to download your customers’ order information and import it directly into QuickBooks!

Information to know before you get started.

The import feature utilizes 4 custom fields in your QuickBooks Customer Job List.

The 4 customer fields are Domain Name, Credit Card Number, Credit Card Expiration Date, and Name on Credit Card.

To set these up, simply go to your Customer: Job List

Double Click on a customer name

Click on the ‘Additional Info’ tab

On the bottom right, click on the ‘Define Fields’ button

In the new window that pops up, enter the Four labels as company, Credit Card, Exp. Date, name and select the ‘Customer:Job’ box beside those 4 Labels. Please see our image at http://www.precisionweb.net/qkbkdefinefield.png.

ALSO, you must create your Items in QuickBooks prior to importing.  You can do this by going to the 'List' menu, clicking on 'Item List'.  This will bring up a complete list of items. 

To create a new item, click on the 'Item' button at the bottom of the screen and click 'new' on the menu.

Enter the appropriate information for your item, the only field you must enter that coincides with the Shopping Cart is the Item Name/ Number.  The Item Name/ Number must be the same thing you enter into the item SKU field in the shopping cart.

Once you have set up your items, when you import the correct accounts will be debited and credited.

To save your customers’ information

Log into your shop owner’s panel (located at <http://www.your-actual-domain.com/shop/owner>)

Click on the ‘View Pending Orders’ button

In the new window that opens, click on the ‘Export All Orders’ button at the top right of the screen.

Click ‘Save Customer Records’ button and save the files to a known location and name it custrec for example.

To import a file into QuickBooks

Open QuickBooks

Click on the ‘File’ drop down menu

Select ‘Utilities’ from the list and choose ‘Import’

The import window will allow you to browse your hard drive for the appropriate document, custrec.txt in the example (IF YOU DON’T SEE YOUR TEXT FILE: make sure you have the Files of type: set to ‘All files’).

 

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• To place an order now call: 1-800-446-7161 • For pre-sales questions call: 1-800-446-7161
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